Effective Date: December 4, 2024
Last Updated: December 4, 2024
OptHub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website, mobile application, and related services (collectively, the "Service"). Please read this policy carefully to understand our practices regarding your information.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name, email address, and profile information during account registration.
- Social media account details (e.g., username or handle) when you link your social media accounts to the platform.
b. Social Media Data
- Access tokens or API keys needed to post content, view analytics, or perform scheduled actions on your behalf.
- Post performance metrics, including likes, shares, comments, and audience insights, fetched from the respective social media platforms.
c. Technical Information
- IP address, browser type, operating system, and device information.
- Usage data, such as time spent on the platform, features used, and pages visited.
d. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience and analyze platform usage.
2. How We Use Your Information
We use the information collected for the following purposes:
- To provide and improve the Service.
- To allow you to post content, schedule posts, and view analytics across integrated social media platforms.
- To personalize your experience and recommend optimal posting times.
- To secure your account and ensure safe access to the platform.
- To communicate with you about updates, new features, or customer support requests.
3. How We Share Your Information
We may share your information in the following circumstances:
- With Social Media Platforms: To enable the posting of content, scheduling, and retrieving analytics as authorized by you.
- Service Providers: With third-party vendors or partners who help us provide and maintain the Service, subject to strict confidentiality obligations.
- Legal Compliance: If required to comply with a legal obligation or protect our rights.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
4. Your Control and Choices
You have the following rights and options:
- Access and Update: Access and update your personal information in your account settings.
- Revoke Access: Unlink your social media accounts at any time.
- Delete Account: Request the deletion of your account and associated data by contacting us.
- Opt-Out: Manage your email preferences and opt out of non-essential communications.
5. Data Security
We implement industry-standard security measures, including encryption, secure APIs, and regular audits, to protect your data. However, no method of transmission over the internet is entirely secure.
6. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Email: info@techoptima.ai